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Frequently Asked Questions

What is the Lifton Homelift?

The Lifton Homelift is a contemporary, compact, capsule-shaped home lift. The domestic lift is a lifestyle product which allows you to enhance your home environment with an innovative space-saving solution that provides an easier way of moving between floors.

Will a Lifton Homelift allow me to stay in my home for longer?

Yes. The Lifton Homelift allows you to ‘future proof’ your property so you can live a full life in the family home for many years to come.

Is a Lifton Homelift suitable for people with disabilities?

Yes. The Lifton Homelift is ideal for users with mobility issues as it gives them the freedom and independence to move around the home unhindered.

Where can I install my Lifton Homelift?

The Lifton Homelift is very flexible and can fit discreetly into small spaces or room corners. Most commonly, the domestic lift will be fitted in a hallway or living room and travel upstairs to a main bedroom or landing area. There are many other – almost limitless – options too. A Lifton Homelift can be located in the stairwell, a galleried landing or even a cupboard. Because of its striking looks, the lift also looks great positioned centre stage.

How is the Lifton Homelift powered?

The Lifton Homelift is powered by an integrated drive system which is neatly concealed in the lift roof space, no additional motors or machinery is needed. The lift plugs straight into a standard 13amp wall socket.

How do the Lifton Homelift controls work?

Two small remote controls are included with the Lifton Homelift to call it at any time, from either floor at your convenience.

Does a Lifton Homelift require a supporting wall?

No. The Lifton Homelift travels smoothly on unobtrusive and elegant self-supporting stilts which fix to the floor on the lower level and the upper floor ceiling. Discreet wire rope hoists guide the lift safely and quietly. This allows you to retain maximum living space in your rooms and no load bearing walls required at all.

What does the floor space look like upstairs when the lift is in a stationary position downstairs?

When you are not on the same floor as the lift, the intelligent design of the Lifton Homelift allows the floor space where the lift would normally be – to be utilised. There is no dead space in your home with a Lifton. The existing flooring covering is fitted to the top of the lift so when the lift is downstairs, an uninterrupted view across the flooring upstairs remains leaving any interior design choices unaffected.

What happens if the power fails and I am travelling in the Lifton Homelift?

In the event of a power cut to the home all Lifton Homelifts are equipped with a battery back-up facility. This is included as standard with the lift and will allow anyone in the lift at the time of power failure to gently descend to the lower level of the home, allowing you o exit the lift, and wait until power is restored.

Is the Lifton Homelift noisy?

Unlike traditional hydraulic home lifts, Lifton domestic lifts do not use hydraulics or loud mechanical equipment, and thanks to its unique drive system, the lift is very quiet.

How long does it take to install a Lifton Homelift?

The added advantage of the Lifton Homelift is not just its spectacular looks; it is the easiest home lift to install on the market, typically taking just one day for our own Lifton team to install.

Do I require planning permission to install a Lifton Homelift?

No. The maximum requirement needed to install a Lifton Homelift in your home is a standard building notice application which involves an inspection by an authorised independent body, usually during the building phase. This process is organised on your behalf by Lifton Customer Service.

How long does it take to install a Lifton Homelift?

Lifton Homelifts are only installed by qualified Lifton engineers. Once the aperture in the ceiling has been prepared by a qualified builder, our team will install the Lifton Homelift and usually have it operational in one day. The price of installation is included in your initial Lifton quotation. The pre-installation building part of the process is organised by Lifton or, if you prefer, you can choose your own building company.

What is the lead time for a Lifton Homelift?

The normal lead-time from placing your order for a Lifton Homelift to project completion is from six to eight weeks. This allows enough time for the aperture to be cut and trimmed and the lift to be manufactured and installed.

What happens if I move house?

A Lifton Homelift is simple to remove and you can take it with you if you decide to move house. It is very straightforward to reverse the aperture opening and seal it and your home will look as if the lift was never there. You may, however, decide to keep their lift in position as it has been known for a domestic lift to add value to the property. It therefore can be an attractive asset when selling your home.

What compliance or standard code does the Lifton Homelift comply with?

All Lifton Homelifts fully comply with the European Machinery Directive 2006/42/EC. This compliance allows all Lifton Homelifts to have a CE mark, allowing the products to be legally sold throughout Europe.

How safe is the Lifton Homelift?

The Lifton Homelift has safety sensors fitted above and below the lift car which detect obstructions and smoothly stop the car. The lift is also fitted with a full height light curtain which acts as a sensor and ensures nothing crosses into or out of the lift as it travels.

How in control of the Lifton Homelift am I?

The Lifton Homelift is fitted with hold-to-run press button controls ensuring that those in the lift are in total control of the lift at all times.

Does the Lifton Homelift have a door?

The domestic lift is fitted with a self-closing, hinged door (this comes in both half height and full height options) that provides a physical barrier during the operation of the lift. The door locks will release when the lift arrives safely at the floor of choice.

What is the load capacity of a Lifton Homelift?

The Lifton Homelift is restricted to a carrying capacity of 170kg, 27 stone or 375 pounds. If this weight limit is ever exceeded, the weight limit sensors will not allow the lift to travel. If the lift for whatever reason is ever out of balance, a number of sensors will detect this and also prevent the lift from travelling. This is to ensure the safe working of the lift for all occupants.

Does the Lifton Homelift include a fall arrest mechanism?

The entire weight of the Lifton Homelift is carried on two very strong steel cables. In the unlikely event that these cables were to break or lose tension, the patented fall arrest mechanism inside the lift will activate and not allow the lift to move. This ensures the absolute safety of all occupants at all times.

Does the Lifton Homelift have lights inside so I can see where I’m going when it is dark?

The Lifton Homelift features attractive contemporary LED lights at the top and bottom of the car for ease of use at night.

Is Lifton a member of any recognised Trade Association?

Lifton is a premium home lift brand owned by the Stiltz Group who are members of the British Healthcare Trade Association (BHTA).

What is the cost of a Lifton Homelift?

One of the Lifton team will visit your home and provide you with a personalised quotation based on your individual needs but the Lifton Homelift starts from £18,000 plus VAT. This includes all standard site preparation work and all standard installation costs.

Is VAT applicable on a Lifton Homelift?

VAT is chargeable on all Lifton Homelifts but if you are disabled or have a long-term illness you may be exempt from paying VAT on products designed or adapted for your own personal or domestic use.  If you think you may qualify for VAT relief, please request an exemption form from a member of the Lifton sales team.

Am I able to receive a Disabled Facilities Grant for a Lifton Homelift?

You may be eligible for a Disabled Facilities Grant if you are disabled and need to make changes (including the installation of a domestic lift) to your home which would improve access to rooms and facilities. A Disabled Facilities Grant will not affect any benefit payments you receive.

How long is the warranty on a Lifton Homelift?

Every Lifton Homelift includes a comprehensive 12 months parts and labour warranty. Additional warranty can be purchased at any time during or after the initial 12 month period has passed.

Do I need a survey to have a Lifton Homelift installed?

Yes. This will allow the Lifton team to check if the lift can be safely installed in your home and assess how much building work is required.

How do I contact Lifton?

If you would like to speak to a member of the Lifton sales team or arrange for us to visit your home please contact on 0808 250 4739 or email info@lifton.co.uk 

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Our consultants will answer all your questions regarding Lifton Homelifts and help you understand whether installing a domestic lift is the right thing for your family. We can discuss how the lift will work in your home, lift specifications as well as answer any questions about installation and maintenance. 

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